Uber vs Taxi in Vienna: Comparison, Prices & Rankings

Taxi Services in Vienna

Comparison: Uber vs. Taxis in Vienna

Uber in Vienna

Uber Taxi Service in Vienna

Uber operates in Vienna as a ride-hailing platform that connects passengers with local taxi companies. Uber rides follow the same taxi standards, but pricing differs.

Uber is often cheaper than taxis, but prices fluctuate due to dynamic pricing. During peak hours, Uber rides can become more expensive than regular taxis.

βœ” Advantages of Uber in Vienna

  • βœ” Easy booking – Seamless via the app.
  • βœ” International availability – Familiar for travelers.
  • βœ” Cashless payments – Credit card or PayPal only.
  • βœ” User-friendly app – Simple navigation.
  • βœ” Quick registration – Start in minutes.

✘ Disadvantages of Uber in Vienna

  • ✘ Unpredictable pricing – Fares change with demand.
  • ✘ Lower vehicle quality – Cars are often less comfortable.
  • ✘ Unreliable pre-bookings – No guaranteed arrival.
  • ✘ Driver experience varies – Some lack professional skills.
  • ✘ Airport pickups can be difficult – Drivers may be far from arrivals.

Uber offers convenience, but the pricing and service reliability make taxis a more stable choice in some cases.

Trustpilot Score: 2.0/5 (28,630 reviews) – Very Bad

Users appreciate friendly drivers and safety but complain about unreliable bookings and price surges.

Taxis in Vienna

Traditional Taxis in Vienna Streets

Taxis in Vienna provide fixed fares, licensed drivers, and a regulated service. They are available at taxi ranks, hotels, and through phone or app bookings.

βœ” Advantages of Taxis in Vienna

  • βœ” Fixed fares – No price fluctuations, regulated by law.
  • βœ” Reliable availability – Taxis at ranks, hotels, and train stations.
  • βœ” Professional drivers – Licensed and experienced.
  • βœ” Pre-booking available – Guaranteed pick-ups.
  • βœ” Comfortable vehicles – Well-maintained fleet.

✘ Disadvantages of Taxis in Vienna

  • ✘ Cash preference – Some taxis do not accept credit cards.
  • ✘ Higher base fares – More expensive than Uber in many cases.
  • ✘ Longer waiting times at peak hours – Demand can lead to delays.
  • ✘ Expensive airport taxis – Fixed-rate taxis can be costly.

For those who prefer predictable pricing and professional service, taxis remain a reliable choice.

Estimated Average Score: 2.7/5 – OK

Users praise reliability but note high fares and peak-time delays.

Providers and Ranking of Taxi Services in Vienna

Uber

Uber Logo for Ride-Hailing Service in Vienna

Uber, operated by Uber Technologies, is a ride-hailing platform connecting passengers with local taxi drivers in Vienna. It offers modern services like UberX and UberBlack, ideal for tech-savvy travelers.

βœ” Advantages of Uber

  • βœ” Easy booking – Seamless via the app.
  • βœ” Global availability – Recognizable worldwide.
  • βœ” Digital payment – No cash needed (credit card or PayPal).

✘ Disadvantages of Uber

  • ✘ Dynamic pricing – Fares fluctuate based on demand.
  • ✘ Unreliable pre-bookings – No guaranteed arrival time.
  • ✘ Cumbersome airport transfers – Cars are often outside terminals or at departures, not arrivals.

Trustpilot Score: 2.0/5 (based on 28,630 reviews) – Very Bad

User Reviews: Mixed feedback; users praise driver friendliness and safety, but criticize unreliable bookings, unexpected surcharges, and poor customer support.

Bolt

Bolt Logo for Ride-Hailing Service in Vienna

Bolt is a growing ride-hailing service in Vienna, offering competitive pricing and a user-friendly app, competing with Uber for market share.

βœ” Advantages of Bolt

  • βœ” Competitive pricing – Often cheaper than Uber.
  • βœ” Fast app interface – Quick and efficient booking.
  • βœ” Eco-friendly options – Some electric vehicles available.

✘ Disadvantages of Bolt

  • ✘ Limited coverage – Not as widespread as Uber or taxis.
  • ✘ Variable driver quality – Inconsistent service levels.
  • ✘ Airport challenges – Similar to Uber, locating cars can be difficult.

Trustpilot Score: 3.0/5 (based on 9,777 reviews) – OK

User Reviews: Positive for pricing and app usability, negative for coverage and reliability issues.

Taxi 40100

Taxi 40100 Logo for Taxi Service in Vienna

Taxi 40100 is one of Vienna’s largest taxi networks, boasting over 1,000 vehicles, providing reliable service across the city.

βœ” Advantages of Taxi 40100

  • βœ” Wide availability – Over 1,000 vehicles in service.
  • βœ” Fixed fares – Regulated pricing for transparency.
  • βœ” Professional drivers – Experienced and licensed.

✘ Disadvantages of Taxi 40100

  • ✘ Higher base fare – More expensive starting price.
  • ✘ Peak time delays – Longer waits during rush hours.
  • ✘ Expensive airport taxis – High costs at airport stands.

Trustpilot Score: 1.5/5 (based on 92 reviews) – Very Bad

User Reviews: Praised for availability, heavily criticized for poor service, rude drivers, and high costs.

Taxi 31300

Taxi 31300 Logo for Taxi Service in Vienna

Taxi 31300 is a trusted alternative in Vienna, focusing on customer service and reliable transportation options.

βœ” Advantages of Taxi 31300

  • βœ” Excellent customer service – High focus on passenger satisfaction.
  • βœ” Fixed fares – Transparent and regulated pricing.
  • βœ” Pre-booking – Reliable scheduling options.

✘ Disadvantages of Taxi 31300

  • ✘ Smaller network – Fewer vehicles than Taxi 40100.
  • ✘ Peak time issues – Delays during high demand.
  • ✘ Airport costs – Expensive at airport taxi stands.

Google Reviews: 3.8/5 (based on 2,129 reviews) – Good

User Reviews: Praised for customer service and reliability, with some complaints about peak times and airport costs.

Free Now

Free Now Logo for App-Based Taxi Service in Vienna

Free Now is a popular app-based taxi service in Vienna, partnering with local taxi companies for convenient bookings.

βœ” Advantages of Free Now

  • βœ” App convenience – Easy booking and tracking.
  • βœ” Wide taxi network – Connects to many local providers.
  • βœ” Fixed pricing – Regulated fares for transparency.

✘ Disadvantages of Free Now

  • ✘ Dependency on taxis – Relies on traditional taxi availability.
  • ✘ Airport issues – Similar high costs at airport stands.
  • ✘ App glitches – Occasional technical problems reported.

Trustpilot Score: 4.0/5 (based on 8,472 reviews) – Good

User Reviews: Positive for app usability and fixed pricing, some complaints about taxi dependency and app glitches.

Local Taxi Companies

Other Local Taxi Companies / Private Companies

Smaller local taxi firms and private companies in Vienna offer personalized services, often catering to regular clients with a focus on quality and flexibility.

βœ” Advantages of Local Taxi Companies

  • βœ” Customer-oriented – Prioritize passenger satisfaction.
  • βœ” Very clean cars – Well-maintained for regular clients.
  • βœ” Negotiable prices – Flexible pricing options.
  • βœ” Experienced drivers – Professionally trained staff.

✘ Disadvantages of Local Taxi Companies

  • ✘ Less flexible – Smaller fleets limit availability.
  • ✘ Not 24/7 – Limited operating hours.
  • ✘ Not internationally oriented – Focus on local clients.
  • ✘ Website mostly in German – Less accessible for tourists.

No Specific Rating Available – Multiple providers, no centralized reviews.

User Reviews: No targeted evaluation possible as this category includes various local operators.

πŸš– Conclusion: Which Taxi Service to Choose in Vienna?

In Vienna, uniform regulations apply to all taxi services, so it doesn’t really matter which provider you choose – you’ll always get a standard, licensed taxi. πŸš– However, there are differences between providers: prices and quality can vary, so it’s worth selecting the option that best fits your needs.

✈️ Airport Transfers: The Best Option for Vienna International Airport (VIE)

If you need a transfer from Vienna International Airport (VIE), it’s recommended to use local companies specialized in airport transfers. ✈️ The advantages are clear: these companies have extensive experience at the airport, know how to handle unexpected situations like flight delays, and are typically equipped with better and larger vehicles, including minibuses for larger groups. Many also offer a meet-and-greet service in the arrivals hall with a name sign, a service that most standard taxis or Uber do not provide.

✈️ Top Airport Transfer Service for Vienna International Airport (VIE)

1. Airport Transfer Agency Vienna (ATAV.at)

ATAV.at Airport Transfer Agency Vienna Logo

For the best airport transfer experience at Vienna International Airport (VIE), ATAV.at stands out as the top choice. ✈️ They offer reliable, 24/7 service with fixed prices starting at €25, ensuring no hidden fees. Their drivers, like the highly praised Valentino, provide exceptional serviceβ€”communicating via WhatsApp before arrival, assisting with luggage, and offering a meet-and-greet in the arrivals hall. ATAV.at’s fleet includes clean, spacious vehicles, from sedans to 8-seater vans for larger groups, and they handle unexpected situations like flight delays with ease. The booking process is simple and secure, with instant confirmations, and their punctuality is unmatched, even for early morning or late-night transfers.

Trustpilot Score: 4.8/5 (based on 1,801 reviews)